Business travel: How to overcome travel frustrations

TRAVELLER TIPS Mark Twain argued that travel broadens the mind.  However, if you’ve ever suffered last minute travel changes, airport delays, or the indignity of trying to get any kind of compensation from a less-than-satisfactory travel service, you might not agree.    We take a look at common travel frustrations and how to overcome them.     #1. Going through security Understandably, security has been increased on all kinds of travel and hotels in recent years, but airport check-in remains a number one bugbear for travellers.  There are few things you can do to mitigate the delay and inconvenience it […]

Business travel: Why it pays to upgrade

TRAVEL POLICY “First class”, “Business Class”, “Premium Room” might be what all your staff wants to hear when booking business travel, but there are some compelling reasons to approve that upgrade beyond “it would be nice”.   #1. Simple Maths In many cases, the benefits associated with an upgrade, if purchased separately, add up to more than the cost of the upgrade. Imagine how frustrated your staff feels when they fill in their expenses forms and add up all the money they’ve paid for snacks, meals, business lounges, Wi-Fi connections and other extras separately, and realise their claim tots up […]

Travel Counsellors named in the Sunday Times International Track 200 for a sixth year!

 Travel Counsellors were named in The Sunday Times HSBC International Track 200 for an impressive sixth time. The list ranks Britain’s private companies with the fastest-growing international sales and highlights those organisations who have experienced substantial growth over the last two years. Since launching in 1994, we have grown from strength to strength, achieving one of the highest Customer Satisfaction scores in the world. Travel Counsellors has grown because our customers value the truly personalised and tailor-made travel service that we provide. Being an international company ensures that our customers benefit from global deals, local knowledge and have 24/7 support […]

Best Airports for Business Travellers

AIR TRAVEL Travel can be a tiresome business when the luggage trolleys require small change in the local currency or the lounges don’t have Wi-Fi.  Choosing a decent connecting airport can make all the difference to productivity and morale, especially if it is just a stop-off on a longer journey.  These three are setting new standards in airport hospitality.         Singapore Changi Airport GQ has called Singapore Changi the World’s best airport.  GQ isn’t the only one: Singapore Changi is also the best airport in the world according to aviation review and ratings company Skytrax.  In fact, Skytrax […]

How Is Business Travel Affecting Your Wellness Stats?

CORPORATE WELLNESS POLICY Is business travel specifically addressed in your corporate wellness policy?  Evidence shows that good travel management and enlightened travel policies can have a positive influence on morale, motivation, wellness and absenteeism.  Is it time you took a second look?   Hours of travelling, time zone changes, back-to-back meetings and hectic schedules can take their toll on the body and mind.  What’s more, the lifestyle changes that travel incurs compound these problems.  Limited physical activity, poor or disrupted sleep, unhealthy food options, and dehydration from flights all take their toll – negatively impacting both employer and employee.   […]

Why Bleisure Needs to Be Part of Your Corporate Travel Policy

TRAVELLER WELLBEING How can you boost employee satisfaction, help strengthen team-building initiatives and client relationships, and reduce company travel costs?  We look at the reasons why an increasing number of companies are formalising “bleisure” travel policies. Travel for work can be a tiring and stressful experience, especially if time is in short supply and schedules are booked with little downtime for staff.  It can be disheartening to fly to a conference on the other side of the world, yet see nothing more than an airport lounge, the inside of a taxi, the conference hall and a hotel room. Instead of […]

The 8 Best Tech Hotels In The World

EIGHT BEST: TECH HOTELS 2017 has witnessed a surprising amount of new tech innovation in the hotel world.  The jury is out on whether there is a real guest benefit to the Yotel New York’s 15-foot robotic arm that functions as a concierge, the Botlr robotic butler at the Aloft Cupertino, or the automated luggage carts that show you to your room at the Henn-Na Hotel in Sasebo, Japan.  High-tech innovations don’t have to resemble these statement projects to enhance the guest experience.  In fact, we much prefer it when tech is used to augment service and offer luxury guest amenities […]

All in good time…

Business travel works best when all the elements of a trip come together seamlessly. We all know that this doesn’t happen 100% of the time, so read our top 12 tips to improve your odds… 1) Pack your carry-on in no time with a handy checklist so you don’t leave home without any essentials, such as devices, converters or worldwide power adaptors. It’ll save a trip to the airport shop to purchase what you’ve left behind. 2) Pack everything you need in hand luggage as waiting for checked luggage to appear on the carousel can take hours, quite literally, particularly […]

Is there anything more important than traveller wellbeing?

TRAVELLER WELLBEING We don’t think so here at Travel Counsellors.  We think the thing that really makes our business really special is a real, committed approach to customer care.  Coupled with our highly personalised customer service, we are fully committed to duty of care and dedicated to traveller wellbeing – 24 hours a day, 7 days a week, across the globe. Legislation around corporate liability for duty of care negligence coupled with the growing global threat means that companies must have robust procedures in place to mitigate risk for travellers, and this is always high on the agenda at Travel […]

Game on!

Getting your travellers to do the right thing when booking travel can be challenging but smart tactics can help influence their behaviour Influencing traveller behaviour has loomed large on travel manager’s priorities over the last few years, since travellers’ choices have widened to include the sharing economy and the ability to purchase from consumer websites. While it’s good that travellers have greater choice, you still need to ensure that wherever they surf, that they make the booking within travel policy and using the suppliers you want them to. This can be challenging as dictating channels and choice can be demotivating […]